"Finicky" means very hard to please. "Finick" means someone like me, who is very hard to please.

Wednesday, October 26, 2016

My $2k GE fridge pees on the floor. My dog cost $0 and is smart enough to pee outside. The fridge is supposed to provide chilled water and ice. It provides snow.


My big-buck GE fridge is supposed to dispense chilled water, ice cubes and crushed ice. For the past few weeks all it supplies is blobs of frost. Maybe I should get some syrup and go into the Snow-Cone Business.



In the mid-1960s, I bought an old GE refrigerator for my college apartment. I paid $35 for it, and sold it three years later for $50. It's probably still working. A filter for the new fridge cost more than the old fridge, which did not need a filter.

The old fridge had to be defrosted manually, did not dispense water or ice through the door, never needed a repair, and always did its job.


More recently, my wife and I spent about two grand on a beautiful stainless steel top-of-the-line GE "Profile Arctica" fridge.
  • I am waiting for repair visit number 45! I will pay $75 to American Home Shield to send a repair guy, who actually works for Sears.
  • The "frost-free" freezer section sometimes needs to be manually defrosted.
  • The fridge sometimes dispenses water and ice through the door and often dispenses water onto the floor -- causing people to slip, slide and fall.
  • NASA has delivered photos of ice on Pluto from three billion miles away. Sometimes my fridge can't deliver real ice from one foot away!
  • The fridge sometimes dispenses water onto the wood cabinetry -- causing it to rot. The fridge is destroying my kitchen!
  • Water has leaked through our kitchen floor and ruined ceiling tiles in the basement.
  • The fridge needs three or four service visits each year.
  • The water dispensing feature had to be fixed early this year, and stopped working again during the summer. I almost never can get crushed ice.
  • I have received many promises that GE will solve my problem, and even a promise of a free replacement fridge. None of the promises have been kept. I can't even get a return call.
  • GE twice failed to sell its appliance division to competitors who might manage it better. It recently was sold to Haier, a major Chinese appliance maker. Can the Chinese teach the Americans to make better fridges?
  • At a press conference announcing the sale, Chip Blankenship, boss of GE Appliances, said: "In the short term, people won't see much of a change as a result of the acquisition. The GE name will still appear on appliances, and customers will still receive the same support. NO NO NO PLEASE NO. "We'd like (customers) to be confident that we stand behind our products as we always have." NO NO NO PLEASE NO. 
The fridge is a beautiful and expensive PIECE OF SHIT. (Like our Dacor pro-style gas range.)

I recently bought a water filter for the fridge. With tax, it cost me $42.27. That's more than I spent to have my fail-proof GE college fridge for three years.

Progress? HAH!

GE: "Imagination at work." YEAH, SURE. A refrigerator that pisses on the floor is very imaginative. My dog is smarter than my fridge -- he goes outside the house to piss.

GE: "We bring good things to life." BULLSHIT. Not to my life.

GE: "For more than a century, GE has been committed to producing innovative products that change the way people live." I'M LIVING WORSE.

GE: "The result of thorough research and rigorous testing, GE appliances are designed for years of dependable performance." BULLSHIT.

GE: "advanced appliances to improve people's lives." BULLSHIT. 

GE: "Leading the Way to a Better Future."  FUCK YOU.

The fridge has miserably failed its "implied warranty of merchantability and fitness." I want a free replacement plus repair of our damaged kitchen and basement.

GE has frequently promised to follow-up on my complaints, and has done NOTHING.


----------
(old fridge photo from "markrto" on ebay.com)

2 comments:

  1. Maybe you can get the $35 fridge back.

    ReplyDelete
  2. UPDATE: My public bitching has been effective. We're getting about $1200 to buy a new bridge. YIPPEEEEEE.

    ReplyDelete